Messaging Terms & Conditions

Last updated: July 24, 2026

These terms govern the Accent CRM Customer Care text-messaging program: text messages sent by Accent (“Accent,” “we,” “us”), operator of accentcrm.com, to people who have asked us to contact them. This is a standalone agreement covering this messaging program only.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties. This excludes only the aggregators and providers of the Text Message services strictly necessary to transmit a message you asked us to send.

Program description

Program name: Accent CRM Customer Care.
Who sends the messages: Accent, from our own phone number. Messages come from us and concern our own product only.
Who receives them: Only people who submitted the form at accentcrm.com/contact and checked the optional text-message box.
What we send: A reply to your inquiry, scheduling a demo, onboarding help, and support about your Accent account. Messages are conversational and in response to you. We do not send promotional blasts.

How consent is obtained

You give Accent express written consent to send text messages to the number you provide by checking the text-message box on our contact form. That box is:

Unchecked by default — you must actively check it.
Entirely optional and never a condition of purchase, of receiving a reply, or of using anything we offer. Leave it unchecked and we simply reply by email instead.
Separate from every other agreement. Consent to receive text messages is not bundled into these terms, our Terms & Conditions, or any other contract. It is its own checkbox, given directly to Accent for this program.

Consent is not a condition of purchase. Leaving the box unchecked does not affect your ability to contact us, receive a reply, or use anything we offer.

We keep a record of each opt-in: the date and time, the IP address, and the exact consent wording shown to you at that moment.

Message frequency

Message frequency varies. Messages are sent in response to your inquiry and any conversation that follows, so the number depends on your exchange with us.

Cost

Message and data rates may apply. Accent does not charge you for these messages; your mobile carrier’s standard rates apply.

How to opt out

Reply STOP to any message at any time to opt out. We will send one confirmation that you have been unsubscribed, and then stop. You may also opt out by emailing support@accentcrm.com.

How to get help

Reply HELP to any message for help, or contact us at support@accentcrm.com.

No third-party marketing or lead generation

We are not an affiliate marketer and we do not engage in lead generation. We do not send text messages on behalf of any third party, and we do not send marketing messages for other companies.
We never buy, rent, or accept phone numbers or consent from third-party lead sources, list brokers, or data vendors. Every number we message was given to us directly by the person who owns it, on our own website.
Consent given to Accent is used by Accent only. It is not transferred to anyone else and does not carry over to any other business.

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Carriers and delivery

Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your carrier and is not guaranteed. Supported carriers may change.

Privacy

Our handling of your information is described in our Privacy Policy.

Changes

We may update these messaging terms. The “Last updated” date above reflects the current version.

Contact

Accent · support@accentcrm.com